Terms of service

Terms of Service for ZIVA

Effective Date: 15 May, 2026

By accessing or using ZIVA, you agree to comply with these Terms of Service. Please read them carefully before using our website.

1. Account Terms

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. You agree to provide accurate and complete information during registration and checkout.

2. Pricing and Payment

All prices displayed on our website are listed in INR unless otherwise specified. We reserve the right to change prices at any time without prior notice. Payments must be completed using approved payment methods available on our website.

3. Product Descriptions

We strive to ensure product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free, complete, or current. Slight variations in color, packaging, or appearance may occur.

4. Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, unauthorized activity, or pricing errors.

5. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier availability, or unforeseen delays. ZIVA is not responsible for delays caused by shipping carriers or external factors.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy. Customers must comply with eligibility requirements and timelines stated in the policy.

7. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Distribute malware or harmful code
  • Engage in fraudulent or abusive activity
  • Violate applicable Indian laws or regulations

8. Intellectual Property

All content on this website, including logos, text, graphics, images, and design elements, is the property of ZIVA and may not be copied or used without permission.

9. Limitation of Liability

To the maximum extent permitted by law, ZIVA shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website, products, or services.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in [STATE/CITY], India.

11. Contact Information

For any questions regarding these Terms, contact us at:

ZIVA
contactzivastore@gmail.com